Privacy Policy

1. Purpose of data collection

We collect information to provide consultation and technical support to you, specifically to:

• Advise on technical solutions and suitable equipment selection;
• Send quotations and arrange appointments;
• Support customers before and after sales;
• Send newsletters and technical documents when you subscribe.

2. Scope of data collected

We only collect the necessary information you actively provide through our forms, including:

• Full name;
• Email address;
• Phone number;
• Your request/message, and the product or service you are interested in (if any);
• IP address and basic technical data of your session, automatically recorded to prevent spam and ensure security.

3. Data retention period

Data is stored securely on TTE's internal management system to support our long-term customer care process. We retain it until you request its deletion, or until it is no longer necessary for the stated purposes.

4. Who can access your data

We firmly commit never to sell your personal data to any third party. Your data is only accessed by:

• Authorized internal TTE staff (sales team, responsible engineers) to handle your request;
• Software infrastructure partners that operate the website and store data (hosting infrastructure providers, image/document storage services), only to the extent necessary and under confidentiality commitments.

5. Rights of the data subject

You have rights regarding your personal data, including:

• The right to view and access your data;
• The right to request correction and updates;
• The right to request deletion;
• The right to withdraw consent previously given.

6. Data security

The website uses an SSL certificate to encrypt data in transit and stores data on access-controlled systems. We apply reasonable technical and administrative measures to protect data against unauthorized access, disclosure or alteration.

7. Cookies

The website uses only minimal technical cookies to remember interface preferences and does not use behavioral tracking cookies for advertising. See the Cookie Policy for details.

8. Contact

For any questions about this policy or requests relating to your personal data, please contact: Toan Thang Corp — 11B Nguyen Binh Khiem, Sai Gon Ward, Ho Chi Minh City. Email: info@toanthang.vn. Phone: (84-28) 3911 5611.